Frequently Asked Questions

A jam track is a backing track intended for use to further your musicianship through practicing improvisation, scales, comping, time feel and more.

Ben’s Jam Tracks is run by Benjamin Harrison (https://benharrison.com.au), an Australian producer and multi-instrumentalist.

Please click here to access your download links using your email and FastSpring order reference.

You can find your FastSpring order reference in the email with subject “Your purchase receipt from Ben’s Jam Tracks” and the format looks like BENSJAMTRACKS000000-0000-00000 where the zero’s contain your unique order number.

Please click here to access your download links using your email and order reference.

This site sends emails through Amazon, which is generally pretty rock solid but occasionally emails may get flagged as spam by your ISP or service provider such as Gmail or Outlook. Additionally, sometimes emails may get blocked in certain countries.

If you haven’t received your download links within 5-10 minutes of purchase, please try checking your spam/junk folder to see if the email has arrived there, otherwise please contact me and I can manually send you your download links.

FastSpring® is a global payment processing service used on this website to ensure that payments are made securely and any applicable sales tax is collected based on your billing country. For more information visit https://fastspring.com/

Payments are processed securely by FastSpring®, an authorized reseller and payment processor. Available payment methods may vary depending on your billing country. For more information visit https://fastspring.com/

Prices are displayed in US dollars ($USD). Any applicable sales tax will be added to the order total during checkout via FastSpring® depending on your billing country.

Please view the individual product pages for exact download contents, but typically most individual jam track purchases include a mp3 audio file in the version chosen plus a simple chord chart in Concert key in PDF format (View example).

Some jam tracks also contain an additional expanded chord chart with markings that outline some of the horn line rhythms or provide greater rhythmic detail – if this is available it is mentioned in the product description.

Audio files are provided as 320kbps 48kHz MP3 files.

Click this link: Terms of Use

Yes! You may use purchased tracks from Ben’s Jam Tracks to exhibit your personal musical skills in a non-commercial / non-monetized video or audio performance which may be posted on-line.

Including a credit / link back to the original track is always appreciated.

Please note that as my tracks are registered with the Google Content ID system via Audiam (a third party provider), if you post a video containing one of my tracks on YouTube, you may receive a copyright claim created against it. This is not a copyright strike and does not affect your account status; however, YouTube may place ads on your video, with the revenue going to the copyright owner of the track.

No. My jam tracks are copyrighted sound recordings and are provided for educational purposes only. Please read the complete Terms of Use for any further clarification.

No. My tracks are copyrighted sound recordings and are not royalty free. You cannot distribute, sell, copy, publish, extract, re-utilise, or otherwise reproduce any part of my tracks for your own personal or commercial financial gain, or use as a basis for creating a derivative work, or as a part of an unrelated work. Please read the complete Terms of Use for any further clarification.

Maybe. Please contact me to see if this may be possible in your particular situation.

If you have uploaded a video to YouTube using any of my jam tracks, you may have received a ‘Copyright claim’ from ‘Audiam (Label)’ on your video. My jam tracks are all registered with Google’s Content ID system via a 3rd party platform Audiam and this can sometimes happen. Please note through receiving a copyright claim that this is not a copyright strike and this claim does not affect your account status.